Ordering / Shipping
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randall@rhenrydesign.com or 608-987-1116

 

Ordering:

To place an order, please call us (608-987-1116).  It's much easier than e-mail (our age is showing), besides we like to talk to our customers.

 

Shipping: 

We ship Federal Express. They usually do an excellent job.  We will not charge your credit card or cash your check until 24 hours after you have received your piece.  If we do not hear from you by then, we assume that all is well, you are satisfied and the piece has survived the shipping process.  If any of the above is not true, call immediately and we will not charge you until things are put right.  

Shipping charges are 10%.   When calculating shipping cost, it is important to remember, that when we ship a piece to you, we don't have to charge any sale tax.  This usually reduces your "out of pocket" costs by half or better.  

Our Settee's are still too large for Federal Express and must be shipped by truck which is much more expensive (usually $ 300- $400). Please call for a quote based on your zip code.